Need more information about getting help? Check our FAQs for commonly asked questions.
You must get a voucher from an agency such as a Family Centre (www.childrenscentres.dudley.org www.mywalsall.org www.sandwell.gov.uk) or a Citizens Advice Bureau (www.citizensadvice.org.uk).
You can take the voucher to any of our distribution centres across the Black Country - please see the locations page for your nearest centre.
You will be asked for your voucher and then offered a seat whilst a volunteer makes up your food parcel.
Three days or ten meals approximately.
Please go back to the agency/place that gave you your first voucher and speak to them about further help.
A voucher is valid for seven days - if you are unable to get to a foodbank within seven days, please go back to the agency/place that gave you the voucher.